Customer Service Relationship Manager (CRM)– HVAC - CRD/- 2103

MNC, Global leader in automotive experience, building efficiency and power solutions with 136,000 employees in more than 1,000 locations serving customers in 125 countries, is looking for : Post : Customer Service Relationship Manager (CRM)– HVAC - CRD/- 2103 Location : Mumbai Qualifications : Any Graduate / Post Graduate degree/diploma from reputed institute preferably MBA from a reputed institute, Mass communication or Diploma/Degree is preferred. Experience : 3 to 5 years of experience in Service Industries like Hospitality industry, Airlines, Hotel, Insurance, telemarketing, call center, having worked in public relations department, or in corporate communications or customer relationship executive/manager in a MNC bank Job Description : - Customer Satisfaction Initiative (emerging from the C-Sat surveys done quarterly) - Generating and converting opportunities into orders – (Retrofits and L&M) (Opportunity tracker) - Renewals (AMC/Operation contracts) on time (Renewal tracker) - Keep regular contact with customers in the region through personal meetings, email, etc and understand customer needs on a regular basis. - Maintain daily contact with all service engineers and keep track of Service Delivery at all customer sites in the region with respect to current job execution. - Maintain and regularly update logs on actual progress V/s planned progress and reasons for delay. Coordinate with engineers and relevant teams in the organization to resolve reasons for delay and persistently follow up with engineers for job completion. - Proactively keep customers informed at all times regarding the progress of jobs, pending jobs, reasons for delay and action plan for completion as per a revised schedule. Ensure customers acceptance for every revision in schedules. - Use data from log sheets to track parameters such as response/resolution, timeliness/discipline and meeting commitments. - Keep track of escalations and work on action plan on the points escalated/follow up with the concerned person/persons to ensure the issues are all addressed in timely manner - Obtaining feedback from the customer on JC service and giving feedback to the team on various parameters like response/resolution time, keeping the customer informed, meeting scheduled delivery dates and milestones, - Use value reports to proactively update customer on what is new, what is happening with their system, what are our recommendations for making the system more effective, what are the new technologies in the industry - Consistently update customer on what all and what more Johnson controls can do to enhance the customer facility and what all Johnson controls capabilities are towards addressing customer concerns in any building utilities and services which will include technical as well as soft services. Also keep apprising customers of various Service offerings (service marketing) - Maintain customer KPIs on willingness to recommend, overall satisfaction, confidence in JC that they will meet their commitment - Maintain service reports on preventive maintenance and breakdown maintenance and evaluate the same for performance history of key equipment. - Tracking customer satisfaction levels from the service report – coordinate with back office (SASp) - Presenting reports internally to management and having regular reviews - Keeping track of renewal schedules and ensure PSA and O&M renewals on time - Exploring L & M / Retrofit opportunities at customer facility and communicating to the team. Company Profile : Company has grown as a global leader in automotive experience, building efficiency and power solutions. The company provides innovative automotive interiors that help make driving more comfortable, safe and enjoyable. For buildings, it offers products and services that optimize energy use and improve comfort and security. Company also provides batteries for automobiles and hybrid electric vehicles, along with systems engineering and service expertise. Company has 136,000 employees in more than 1,000 locations serving customers in 125 countries. Founded in 1885, the company has its headquarters in Milwaukee, Wisconsin. Some details about company's businesses : Automotive Experience : Global leader in interior systems for light vehicles including passenger cars and light trucks. Systems supplied include seating, overhead, door, instrument panels, storage, electronics. Power Solutions : World’s largest manufacturer of lead acid automotive batteries and developer of advanced battery chemistries. About 80% of batteries sold through the automotive aftermarket and 20% are sold as original equipment. Building Efficiency : Leading full-line service provider of mechanical equipment as well as systems that controlheating, ventilating, air conditioning (HVAC), lighting, security and fire management in non-residential buildings. Services include complete mechanical and electrical maintenance. World leader in integrated facility management for Fortune 500 companies, managing more than one billion square feet worldwide. Interested Candidates can send their resume at crdjobs@gmail.com with current salary and subject "Customer Service Relationship Manager (CRM)– HVAC - CRD/- 2103" at the earliest. If you know someone with the above profile, please suggest him / her to send his / her resume at crdjobs@gmail.com with the above details. You may forward this e-mail to your friends, relatives, colleagues who may be interested for the above job-opportunity. Thanks and regards, M. R. Singhal Management & Placement Consultant Centre for Right Direction, 24, Niyoshi Park-2, Sanghvi Nagar, Aundh, Pune-411007, India Phone : 020-25888757 / 25880170 Fax : 020-25888757 E-mail : crd@vsnl.com Web-site : http://www.crdindia.com http://www.YouWithNet.com (Create your web-site within few hours)

Service Sales Engineer (HVAC) - CRD/- 2102

MNC, Global leader in automotive experience, building efficiency and power solutions with 136,000 employees in more than 1,000 locations serving customers in 125 countries, is looking for : Post : Service Sales Engineer (HVAC) - CRD/- 2102 Location : Pune , Baroda, Hyderabad & Chennai Qualifications : DME / B. E. (Mechanical) Experience : 2 to 5 years of experience. Job Description :

• Person Should have knowledge of sell Chiller AMC,
• Service Products (Enhancement Products)
• Should be aware of HVAC System
• Good at communication
• Should have handled Conversion project
• Experienced in Retrofit / Replacement of chiller
• Handled Operation and Maintenance Contracts

Company Profile : Company has grown as a global leader in automotive experience, building efficiency and power solutions. The company provides innovative automotive interiors that help make driving more comfortable, safe and enjoyable. For buildings, it offers products and services that optimize energy use and improve comfort and security. Company also provides batteries for automobiles and hybrid electric vehicles, along with systems engineering and service expertise. Company has 136,000 employees in more than 1,000 locations serving customers in 125 countries. Founded in 1885, the company has its headquarters in Milwaukee, Wisconsin.

Some details about company's businesses :

Automotive Experience : Global leader in interior systems for light vehicles including passenger cars and light trucks. Systems supplied include seating, overhead, door, instrument panels, storage, electronics. Power Solutions : World’s largest manufacturer of lead acid automotive batteries and developer of advanced battery chemistries. About 80% of batteries sold through the automotive aftermarket and 20% are sold as original equipment. Building Efficiency : Leading full-line service provider of mechanical equipment as well as systems that controlheating, ventilating, air conditioning (HVAC), lighting, security and fire management in non-residential buildings. Services include complete mechanical and electrical maintenance. World leader in integrated facility management for Fortune 500 companies, managing more than one billion square feet worldwide. Interested Candidates can send their resume at crdjobs@gmail.com with current salary and subject "Service Sales Engineer (HVAC) - CRD/- 2102" at the earliest. If you know someone with the above profile, please suggest him / her to send his / her resume at crdjobs@gmail.com with the above details. You may forward this e-mail to your friends, relatives, colleagues who may be interested for the above job-opportunity. Thanks and regards, M. R. Singhal Management & Placement Consultant Centre for Right Direction, 24, Niyoshi Park-2, Sanghvi Nagar, Aundh, Pune-411007, India Phone : 020-25888757 / 25880170 Fax : 020-25888757 E-mail : crd@vsnl.com Web-site : http://www.crdindia.com http://www.YouWithNet.com

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Executive Assistant to MD - CRD/2100

Part of renowned German MNC, geared to start local production of stainless steel brewing vessels and tanks with European engineering, is looking for : Post : Executive Assistant to MD - CRD/2100 Location : Pune. Qualifications : Graduate / Post Graduate ( Any discipline ) Experience : 5 to 10 years of experience. Job description :

• Excellent command over written and spoken English. Preference would be given to persons who can additionally speak German.
• Proficient in computers i.e. MS – Office- Excel, Word, Power Point Presentations, Internet applications, etc
• Independently handling the correspondence of the Managing Director and senior Management team.
• Drawing travel plans and itinerary for both domestic and international
• Planning and organizing appointments, meetings and conferences with the Senior Management Team and Senior Level visitors.
• Maintaining the MD’s personal accounts / Calendar.
• Collating and preparation of MIS as per the MD’s requirements.
• Office administration including telephones, canteen, gifts, printing & stationary, house keeping, security, Shop Act compliances, etc .

Company's Profile : Renowned German MNC, geared to start local production in india with European engineering. The new company has been headquartered in Pune and is a 100 percent subsidiary of the German MNC. This group, with 150 years experience and more than 1,000 employees worldwide is pioneer and leader in the industry and engaged in the design, manufacture, implementation and project management in the brewing industry.The course is set and the senior management are on the starting blocks. After the setting up of the company, work is now to commence on the production site in Pune. This is where stainless steel brewing vessels and tanks are to be manufactured to the accustomed and world famous quality standards. The production launch is planned for the spring of 2008. The company is offering the combination of European engineering know-how and low-cost local production", explained Managing Director for sales and marketing of the group. For company's customers this means state-of-the-art brewing plant technology and highest quality standards with optimized investment costs.The new company in India has already started getting orders. A very renowned group has already placed two orders with this company for the design and construction of turnkey plants in India. The new plants are planned for Sonipat, a town in the Indian state of Haryana, and near the mega-city Bengaluru (the former Bangalore). These brewing plants are designed for an annual output of around 1 million hectoliters to begin with. An expansion to 2 million hectoliters per annum each, is planned. Company which has placed order is relying on mash-filter technology in India as well and has ordered two TCM thin-layer chamber mash filters from this company. The plants are designed for 12 brews per day and 650 hl of cast wort per brew. Interested Candidates can send their resume at crdjobs@gmail.com with current salary and subject "Executive Assistant to MD - CRD/2100" at the earliest. If you know someone with the above profile, please suggest him / her to send his / her resume at crdjobs@gmail.com with the above details. You may forward this e-mail to your friends, relatives, colleagues who may be interested for the above job-opportunity. Thanks and regards, M. R. Singhal Management & Placement Consultant Centre for Right Direction, 24, Niyoshi Park-2, Sanghvi Nagar, Aundh, Pune-411007, India Phone : 020-25888757 / 25880170 Fax : 020-25888757 E-mail : crd@vsnl.com Web-site : http://www.crdindia.com

Sales Co-ordinator - CRD/-2101

MNC, Global leader in automotive experience, building efficiency and power solutions with 136,000 employees in more than 1,000 locations serving customers in 125 countries, is looking for : Post : Sales Co-ordinator - CRD/-2101 Location : Bangalore Qualifications : BSc / BCom/ BA or any other Graduate Experience : 2 to 8 years of experience in Sales Support, Process Support, Sales Co-ordination function looking after Sales Ordering, Logistics, Factory Co-ordination, Customer Co-ordination, Marketing or Sales Support. Reporting line: General Manager - South India, Business Unit Head STC (AI) Job Description : The incumbent would be responsible for, Order Support Function

• Support for processing of orders on HO, Factories.
• Co-ordination with Area Office, Head Office, Factories, for Order processing, Order Documentation, Deliveries, Shipping and Logistics, etc
• Tracking of Deliveries, Shipping Documents, and Revenue
• Maintaining and Updating Order records

MIS Support Function

• Updating market information and Report Generation on Monthly basis for New Enquiries, Order Won-Lost, Market Share information, Monthly Forecasts
• Marketing Support for Presentations, Exhibitions, Seminars.
• Customer Database Management
• Installation Database Management

Company Profile : Company has grown as a global leader in automotive experience, building efficiency and power solutions. The company provides innovative automotive interiors that help make driving more comfortable, safe and enjoyable. For buildings, it offers products and services that optimize energy use and improve comfort and security. Company also provides batteries for automobiles and hybrid electric vehicles, along with systems engineering and service expertise. Company has 136,000 employees in more than 1,000 locations serving customers in 125 countries. Founded in 1885, the company has its headquarters in Milwaukee, Wisconsin.

Some details about company's businesses : Automotive Experience : Global leader in interior systems for light vehicles including passenger cars and light trucks. Systems supplied include seating, overhead, door, instrument panels, storage, electronics. Power Solutions : World’s largest manufacturer of lead acid automotive batteries and developer of advanced battery chemistries. About 80% of batteries sold through the automotive aftermarket and 20% are sold as original equipment. Building Efficiency : Leading full-line service provider of mechanical equipment as well as systems that controlheating, ventilating, air conditioning (HVAC), lighting, security and fire management in non-residential buildings. Services include complete mechanical and electrical maintenance. World leader in integrated facility management for Fortune 500 companies, managing more than one billion square feet worldwide. Interested Candidates can send their resume at crdjobs@gmail.com with current salary and subject "Sales Co-ordinator - CRD/-2101" at the earliest. If you know someone with the above profile, please suggest him / her to send his / her resume at crdjobs@gmail.com with the above details. You may forward this e-mail to your friends, relatives, colleagues who may be interested for the above job-opportunity. Thanks and regards, M. R. Singhal Management & Placement Consultant Centre for Right Direction, 24, Niyoshi Park-2, Sanghvi Nagar, Aundh, Pune-411007, India Phone : 020-25888757 / 25880170 Fax : 020-25888757 E-mail : crd@vsnl.com Web-site : http://www.crdindia.com http://www.YouWithNet.com (Create your web-site within few hours)

MNC, Very renowned company provides services in the area of design, engineering and software services is looking for :

MNC, Very renowned company provides services in the area of design, engineering and software services is looking for :

Post : Site Engineer Assistant - Mechanical- CRD/2093 Location : Pune Qualification : Diploma / ITI – Mechanical Engineering Experience : 2 - 3 years experience in commissioning of automotive industrial plants (preferably painting systems). Job description :

• Guarantee the quality of Plant assembly by strict supervision
• Managing customers and suppliers assigned to him by the Site Engineer
• Plan the site activities along with Site Engineer
• Manage and document the procedures related to his responsibilities
• Verifying the safety regulations at Yard
• Reporting to the Site Manager

Technical Skills :

• Good knowledge on Technology and Plant Engineering
• Good experience in using MS office software (MS word, Excel etc.)
• Technical competence

Compny's Profile : Company is one of the most significant global player in Cad and Plm market. Building on successful 30-year European history, company specifically meets the needs of small to mid-sized companies. Building on our tsuccessful 30-year European history, company specifically meets the needs of small to mid-sized companies. Some of the leading customers include BMW, Audi, Maytag and Alessi. Overall we've helped over 5,000 manufacturers compete globally and improve profitability.

Interested Candidates can send their resume at crdjobs@gmail.com with current salary and subject "Site Engineer Assistant - Mechanical- CRD/2093" at the earliest. If you know someone with the above profile, please suggest him / her to send his / her resume at crdjobs@gmail.com with the above details. You may forward this e-mail to your friends, relatives, colleagues who may be interested for the above job-opportunity. Thanks and regards, M. R. Singhal Management & Placement Consultant Centre for Right Direction, 24, Niyoshi Park-2, Sanghvi Nagar, Aundh, Pune-411007, India Phone : 020-25888757 / 25880170 Fax : 020-25888757 E-mail : crd@vsnl.com Web-site : http://www.crdindia.com http://www.YouWithNet.com (Create your web-site within few hours)